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Recognising and Responding to Mental Health: Skills for Frontline Staff

The ‘Recognising and Responding to Mental Health: Skills for Frontline Staff’ module has been specially tailored for qualified practitioners and professionals who are looking to enhance their knowledge and skills in delivering safe, informed and compassionate care to individuals with mental health issues who are engaging with frontline services. The module will have a focus on leading in crisis and urgent situations, including assessment and serious incident management.

Sessions will be delivered by a team of experienced professionals, combining expertise from both academic and practice backgrounds. This diverse wealth of knowledge ensures a well-rounded and holistic approach to learning, enriching participants with insights that bridge the gap between theory and real-world application.

This module serves as a valuable resource to enhance existing skills of frontline staff to feel empowered and confident in delivering care to those with mental health needs. 

This is a module within the BSc Professional Clinical Practice Programme.

Entry criteria

• BSc (Level 6)

Careers and employability

Upon successful completion, professionals will have the knowledge and skills to confidently recognise and respond to those with mental health needs who are encountered in the fast paced frontline environment.

These skills are transferrable in many different roles and will look desirable from an employability perspective.